Return and Refund Policy

 Due to the nature of our products, we do not offer returns, refunds, or exchanges. If you are unhappy with your purchase or have any issues with your products, please contact me directly  flamewingfarm@gmail.com and I will do my best to make things right for you based on your specific needs. 

Shipping Policy

We ship orders within the United States using trusted carriers. Processing times are typically 2–4 business days, but may vary during busy seasons or due to product availability.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Shipping Delays

Carrier delays, weather issues, and transit problems are outside our control. We cannot refund or replace orders delayed by the carrier.

Incorrect Addresses

Customers are responsible for entering accurate shipping information. Orders shipped to an incorrect address cannot be refunded.

Local Pickup & Delivery Policy

Last Updated: January 2026

We proudly offer convenient options for our local customers in the DeLand, Florida area.

Weekly Local Pickup

While we do not have a storefront, we host a weekly Wednesday meetup for local pickups.
When you select Local Pickup at checkout, you will receive the exact time and location details.

Local Delivery

If you cannot attend the weekly meetup, we offer same‑day local delivery within the surrounding area. Delivery availability and fees (if any) will be shown at checkout.

Order Readiness

You will receive a notification when your order is ready for pickup or delivery.

Unclaimed Orders

Orders not picked up within 7 days may be canceled without refund unless arrangements are made in advance.